After hitting a pothole at night on the interstate, two tires immediately went flat on our new K5. We live out of state and were unfamiliar with the area. The next morning we reached out to Kia Service and Nick in the service department went the extra mile to help us out. He asked what tires were on the vehicle. After taking down the information he called me back within just a couple of minutes and confirmed that he had the tires in stock. He also suggested we have an alignment performed, given the obvious impact the pothole had. We ...
Nothing but professionalism and class at this Kia. I needed two tires replaced and they had them fixed no problem. I will be leasing my next Kia from them. ( I live in Cleveland)
Service was awesome especially with Jake.