Helpful friendly, better than the first time.
On Monday after dealing with so many issues with a car I had I was able to trade my car in made my day. I literally went home crying happy tears and enjoying my beautiful 2019 Kia Forte. A big thank you to Nate South and Nate Werler for finding me a great car. The finance gentleman was amazing and meeting the service people all super nice!! If anyone needs a new car go see Nate Werler super nice and helpful gentlemen.
Wonderful Service department
Recently, I started looking for a vehicle for my grandmother. She will be retiring soon and I wanted her to purchase a vehicle that she would be able to afford with her monthly income. I wanted her to not only be able to afford it but I wanted it to be something she liked because it’s nothing like paying for a vehicle that you (really) like. So we pulled into the Ray Skillman lot and Ollie Hampton (sales consultant) came out and immediately assisted. Although we did not purchase a vehicle that day, he was still so helpful and kind. My grandmother and I had returned the next day because it had gotten late the previous day and Jason Bennison another (sales consultant) had tagged team and further assisted us since (Ollie) at the time was working with another customer. Jason was phenomenal! He picked up where Ollie had left off and my grandmother ended up finding the vehicle that she loved! We took the vehicle on the highway to test drive it and my Grans was like “This is it”! Thanks to Marsell Williams (Sales manager) and Bryan Schultz (Business manager) they made it work for my grandmother and she is now a happy camper ! She says this is her “season” ! Thanks to your wonderful team for looking out for my Granz! She means everything to me and to see her smile after purchasing the vehicle was #Priceless ‼️
Excellent service department and especially excellent service staff (Lindsey Williams). As well as an excellent collision center. BUT, that sales manager by the name of Lorne Hayden is very rude and unprofessional. The way he spoke is absolutely ridiculous and unacceptable. I would never even think about by in a car from him and I wouldn’t recommend my worst enemy to him.
My family had a great experience with the Kia West crew. We had been shopping around for a month or so for the perfect van for our growing family, and found that there was some great deals for 2019 Kia Sedona's. We drove every van you can think of and we ultimately decided on the LX model. Jake was our salesman and made it all seamless with minimal stress. We were driving away in our new van in about 3 hours, which is refreshing because I've been on lots for 5+ a few times. GM Lorne, Finance Manager Bryan, and Jake come highly recommended by my family. The van is perfect for us, the warranty is incredible, and the price was right. If you're in the market for a vehicle in general and you haven't drove a Kia before, I suggest you get in one to test drive it and be prepared to be impressed. Give me a year or so and we'll be back for an Optima!! Thanks again Jake!
Always a great visit!
The attached collision center is superior to most undoubtedly thanks to the manager, Ken